Why Choose North Haven

Why families across Sunderland and South Tyneside choose North Haven

We’re not a franchise. We’re not a large corporate organisation. North Haven is a local, independent home care provider — and that makes a significant difference to the people we support and their families.

You’ll always speak to someone who knows your situation. Our open-door policy means you can put a face to a name, and our 24-hour on-call service means support is always available when it matters.

We launched during Covid-19 — arguably the hardest period in modern care — and maintained our standards throughout. That resilience is built into the way we work.

We offer some of the most competitive private rates in the region, because we believe cost shouldn’t be the reason someone can’t stay in their own home.

CQC-rated Good (June 2021)
24-hour on-call support
Local and independent
Competitive private rates across Sunderland and South Tyneside
Open-door policy — you’ll always know who you’re dealing with