Direct payments are cash payments given to you by the council. This enables you to arrange and pay for your own support, rather than the council arranging services for you.
Direct payments mean that you make the key decisions about who supports you and how this support is provided.
The direct payments scheme was introduced to enable people to have more choice about how they receive assistance from the council. Direct payments put you in control because you are the best person to decide what support you need to live as safely and independently as possible.
Choosing this option means that you can make choices about what type of support would improve your wellbeing and quality of life. It also offers more choice than a traditional support package managed by the council.
Direct payments are an option for all people who are assessed as having eligible social care needs. This may include:
- People with physical and learning disabilities
- People with mental health issues or long-term illnesses
- Older people
- Parents of children with disabilities to meet their child’s needs
- Carers
Direct payments may be used to meet any of your eligible social care outcomes, which are identified during your outcome-based assessment. For example, you may use the money to buy:
-
Support with personal care and daily living tasks
-
Support to get out and about in the community
-
Support to maximise your independence, health, wellbeing and safety
You have the option to employ an independent company such as North Haven Care and Support Ltd to support with such support needs. If you feel this kind of support would help you, take care to choose a company that is registered and inspected by the Care Quality Commission (CQC) like North
Haven care and Support Ltd.
You are not generally allowed to use direct payments to:
- Purchase support from your spouse or partner, or someone who lives in the same household as you
- Pay for long-term residential placements
Direct payments are based on the amount and type of care that your eligible needs require. This will be assessed by a social worker in the outcome-based assessment. The council will calculate a reasonable cost for the care you need and tell you how much this is. This is known as your indicative budget.
After you have identified what you would like to achieve, you can decide what services and support you want to use to meet your eligible needs. This forms the basis of your costed support plan.
The total of your support plan may be the same cost, higher or lower than your indicative budget. After you agree this with the council, the amount becomes your approved Personal Budget.
The council will also assess how much you can afford to pay towards the cost of your support. This is known as your social care contribution:
You will need to open a separate bank account for your direct payments.
The agreed direct payments amount is paid into your account every four weeks in advance and you will be advised of these regular dates.
You will be required to keep records of how you are using your direct payments. This allows you to demonstrate that you are spending the money to meet your eligible needs.